Swift SO 2 Special

The Swift X is a great looking bike in red. The controls look sleek and fit well with the internally routed lines. I love riding this bike compared to my previously converted ebike. The hub motor does surprisingly well against my previous bbshd build and it looks so much better. I was disappointed though to receive this bike with a very wobbly front tire and after removing the front tire tread I realized the wobble originated from an incorrectly built wheel. Since I live a decent distance from the nearest Biktrix storefront I seemingly was on my own to fix. 3 hours later and after purchasing a spoke tension meter and a tension adjustment tool I was able to retention the wheel spokes (some spokes were half of the tension of the others!!!) and correct the wobbly wheel. Aside from this quality control issue the rear brake rotor was bent slightly out of the box and had to be readjusted after the first ride as it was severely rubbing against the break pads when the motor was under load making a horrible screeching sound. This is a great bike but beware of quality control issues.

Buying the bikes was not as straight forward as I expected, their website had some glitches that prevented me to take advantage of their promotions, however an email to their support team fixed that.
After receiving my bikes I found out that some parts in both of the handle bars were assembled in the wrong order so with some help from their support team I was able to fix the issue and get some spare parts that were damaged in the process.
All in all, I like these bikes very much, they have all the basics at a good price. However, they could be even better if you could upgrade some things like a headlamp connected to the ebike controls and battery, your only option is a to get rechargeable headlamp or one with external batteries.
Their support team is great.

As other have mentioned, very poor quality control. Picked up a Swift X on Saturday from the main branch in Saskatoon. Took it for the first ride to my office (11km away) and noticed both front and back wheels have a wobble. Walked over and spoke with them about fixing it, but needs the bike for a full day. Should they not check the bike over properly before picking it up?

Like other reviews have said. Good looking bike but poor quality control. Front wheel wobble out of the box. Issue with torque sensor, bike sometimes has weak pedal assist. Support wants me to take a video to show the issue but how can I show the weaker feedback in video. Feels dangerous to be requested to ride a bike and take a video.

Good
Pleasing profile, 29 inch wheels yes, critical to have a throttle - is the only feature that makes the bike ridable
Poor
The torque and cadence sensors work poorly - lack sensitivity
Factory blocking of the LCD exacerbates the problem
Bad
one of the bolts for the front caliper was cross threaded and left, the other was only finger tight
obviously no real quality control, as I found the problem not Biktrix
Conclusion
Nice apprearance, but poor workmanship and almost worthless electronic controls