Biktrix is here to help.

Every Biktrix eBike comes with a limited warranty Standard Coverage at the time of purchase. With BiktrixCare+, you can have peace of mind and extend your base coverage with add additional features, such as parts support and transferability. For more information, please check the listing below and the pricing for each plan.

2-Year

Standard

Standard Warranty that is included for all our eBikes for basic coverage

  • Battery & Charger
  • Cables, Wiring, Electronic Sensors
  • Front and Rear Suspensions
  • Motor* & Controller
  • Brakes
4-Years

BiktrixCare+

Starting at CA$349.00

The Ultimate coverage for your eBike, for complete peace of mind.

  • Everything in Standard
  • Refundable**
  • eBike Frame
  • Transferable
**For more details, please look at our Terms and Conditions. All Demo/Special eBikes will have a 90 Day standard warranty.

Unmatched Support

24/7 access to tech documents on our Help Center.

eBike Experts

Professional eBike services and supported coverage.

Priority Service

Skip the queue and get preferential engagement for your service requests.

Transferable

Applicable to BiktrixCare+ Gold customers.

Freedom from worries

Spend more time riding and less at bike shops. Get your eBike parts straight from us! If the original is not available we will find an equivalent or refund you for it.

100% Safe Investment

Unsatisfied with your purchase? No problem! Just contact us within 14 days of delivery and we will refund you the entire amount for the BikrixCare+ when you return your eBike.

Do you have any questions?

Need A Hand?

Chat With Us
We are always excited to hear from you. Just click the button below to activate chat now.
Chat Now
Book A Virtual Demo
Our eBike specialists can help you find your dream eBike and answer any questions you may have.
Book An Appointment Now
Give Us A Ring
24/7 e-mail support. 8/5 phone and live chat with eBike Specialists to help you in anyway.
+1-866-BIKTRIX