Happy Customers

Brand new Juggernaut Hub Duo Small (3 weeks old) and the pedal assist and throttle completely stopped working while riding around town. Stay tuned to see how Biktrix handles this 🍋. At this point don’t even want to give 1 star when the brand new bike doesn’t even work.

Excellent quality all the way around. I’ve had 3 other e-bikes and this is the first one that I’ve made over some extremely inclined fire trails without having to stop and walk the bike. Happy with the purchase of my Classic Duo, great power and torque. Customer service has been excellent.

This is the perfect compliment or addition to double your range. Best to buy this at the same time you purchase your bike, to avoid extra shipping.

When I rode my juggernaut FS XD and I took the riding to work route. With my old bike, when I got to my work, I had to plug-in the battery for at least an hour and a half before I went back home. This time I did the full route and still had 50% left! This range is great and I love not having range anxiety!

I bought two of these for two builds with Dorado 440L (390mm - short) batteries. Both plates were a couple of mm too short for the battery to lock in. Tried it with the key turned to make it easier, took photos & video & sent to Biktrix of my battery with ruler for reference showing that it was the correct battery, and the issue was not resolved. I definitely have the Dorado 390mm batteries that are supposed to fit. (One's an extended range 20ah version from a different vendor) but no amount of finessing or brute forcing does it with either. What I had to do with both mount plates is remove the plastic butt-end of the mount and grind about 3 mm off to lengthen the space for the battery to fit. It works correctly now. I wouldn't have bought the second one, but it's the only thing out there that gets the job done, albeit with modification required. Just wanted folks to know that at least with the short 390mm battery version you will likely need to mod the mount plate to get it to work. Photos of my battery and the mount plate are attached for reference.

We received our bikes about 2 weeks ago. The delivery was a bit late but they’ve been well worth the wait. Our first 3 rides totalled about 60kms and both batteries read 100% after each ride. No more knee pain! We didn’t think we’d like the fat tires but they have proven to be very stable on uneven ground and gravel. We love our new e-bikes! Thank you Biktrix!

My bike arrived totally intact with no
Damage.

We love our new e-bikes. As seniors it has made our cycling a joy and not a chore. They are well built, comfortable and very stable. Was unsure of the fat tires but have grown to like the stability you get when on uneven ground and gravel. Our first ride was 30km and no painful knees and both batteries were still at 100%. Thanks to Henry and the rest of the crew at Biktrix!

These helmets are phenomenal! We bought ours yesterday and have put on 150km with them by end of today. Absolutely great sound and we can communicate with each other while out on the trails. Super easy to use, comfortable and very clear sound. After charging them end of day yesterday, they definitely lasted for our 90km ride on our Juggernaut’s today, even in the heavy rain. Highly recommend and worth the price!

i can ride more 50 KLM no pedaling at 32.5 klm hrs and more than 150 pedaling love it Merci Biktrix you are top bike cant wait to buy one off those XD

Been on my New FS Step-Thru for over week now. This RidgeRunner is an allrounder. From across town, the city trails, to an adventure up a mountain, such FUN! The Power of the Bafang M620 motor, the 100km distance of the 52V 1300Wh battery, fast cruising speeds, and the comfort of the Ride. YOU'L LOVE IT... and won't be disappointed.

I STRONGLY RECOMMEND the Biktrix FS ST eBike,

I cannot say enough about my Juggernaut, so I'm gonna try my best to keep this short & truthful as possible. This was not my first ebike. My first ebike was manufactured by a major brand and was more expensive than my Biktrix purchase. In short, the Biktrix bike blows my previous bike ( hint: begins with a T) right outta the water. There is simply no comparison. I absolutely love my bike! Biktrix is also not cheap to purchase but the craftsmanship & quality are top tier. You guys build the Bugatti of ebikes as far as I am concerned. I waited for this bike from time of order to in my garage of almost half a year & if I could do it all again I'd do the same thing because of the end result. Lastly, even more than my FS, what impressed me most was your customer service. I communicated by phone with Clayton (ext.108) throughout this process and he was genuine & professional to deal with. He is the real deal and I know he really cared about my 100% satisfaction. So my hats off to Mr. Thomas and his team at Biktrix! Keep doing exactly what your doing because actions always speak louder than words. Sincerely, Dave

Some how I broke the plastic battery knob release and had to order another.
Unfortunately the shipping was twice the cost of the part (no fault to Biktrix)
They shipped it right away and this time it was made of steel 👍. Great upgrade
Thanks Biktrix

This bike is amazing.the hills I rode up today was unbelievable it has really opened up a whole new area I can access

very nice in deed love it

Bought during the 2for1 deal. So far has been a great option for my first ebike. Easy assembly, a few tweaks had to be made to adjust calipers and derailleur, but so far the bike is plenty powerful and fun to ride.

I’m enjoying my bike immensely! I’ve only ridden about 26 kms due to work responsibilities but I plan on riding much more next month as I have yet again signed up for the Great Cycle Challenge which is a fundraising ride to help kids fight cancer !
I’ve raised over 300 dollars so far and will be riding 75 kms plus .
My new juggernaut lite will make the ride that much more enjoyable and will allow me to explore new areas that much easier.

First and foremost, I must commend the absolutely amazing team behind this product. Their customer support is not only great but also highly effective. Any questions or concerns I had were addressed promptly and professionally. It's refreshing to see a company that truly values its customers.
Impressive Build Quality
The bike itself is nothing short of impressive. It's evident that a lot of thought and engineering went into its design. The build quality is exceptional - very well constructed with attention to detail. This gives me confidence in its durability and longevity.
Astonishing Performance
What truly sets this e-bike apart is its performance. The amount of torque it delivers is astonishing! It tackles hills with ease and provides a smooth, powerful ride on flat terrain. Additionally, the range is remarkable, allowing for longer rides without the anxiety of running out of battery.
Highly Recommended
In conclusion, I highly recommend this e-bike to anyone in the market for a high-quality electric bicycle. The combination of top-notch customer service, superior build quality, and outstanding performance makes this purchase a no-brainer. You won't be disappointed!
If you're on the fence, take the plunge - you'll be glad you did!

Quality parts, lightning fast shipping! What more can you ask for! These arms were a great upgrade for my Bafang m610 motor eBike!

I have been researching e-bikes for 2 years. I made my decision to go with Biktrix and ended up with the Juggernaut Ultra Duo 4 SO. I had many conversations with team members at Biktrix and I am very appreciative they helped me identify the right bike since I was not able to try it before buying it. They also recommended the right size and fit and some excellent options and configured the bike before shipping it with the additional options. I was also impressed with the range of videos and online support they offer. There are cheaper options online but for something as specialized as an E-Bike, I was eager to find a vendor that could prove they would provide adequate support by phone/email etc. I see this as exceptional value. Assembling it was easy and it was fully operational shortly after I received the shipment. I am very pleased with this purchase and would highly recommend Biktrix to anyone wanting to buy an E-Bike online.

This Full Suspension mid-drive MTB Ebike is incredible. Great ride with lots of torque to climb hills. The hydraulic breaks are solid. They can stop the bike quickly if needed. I have had the bike for a couple of weeks and I am thoroughly impressed. Great purchase. Their sales and customer service support is very good. 👍

Bikes are great! Relatively easy to put together and beautiful to ride.We’ve named them Snowflake & HellBoy! So happy you’ve opened a storefront in Edmonton!

After 2000 miles on my FS Pro 3 my rear tire was showing its wear. This was a perfect replacement, matching the original tire the bike shipped with. I had my local bike shop install it for me.

Very sturdy. Adds secure, easily accessable storage space. Be sure to get a bungee net.

It's not easy to give a review with a brand-new bike with only just over 100 miles on it. Buying a new bike this time of year here in the NW of the United States we don't get to ride much being the weather sucks your soul more than you can ride. I find the quality and finish of the bike is very good. Very solid in every way. It's a bit slow in the first 2 PAS modes for my comfort. But understanding how much volts it uses, or let's say how much it doesn't use on the batteries is a plus. But a bit slow. If you put the bike in PAS 3 and above it does fine with keeping pace with others. I'm 5'8 tall. I got the smaller frame bike 17 I think is what it is. I have to raise the seat fairly high for my legs to be comfortable riding. So, it makes me feel like I'm kind of high over the bike. I'm sure over time that should calm down for me. I like the bright yellow color I choose for the frame. The black accent help with the overall look of the bike. The A bar was to flat for my liking. I gave it to a sibling to put on his bike. I bought the real Jones Bike H bar with a 2.5 lift. It feels a lot better on my shoulders. I'm getting use to the Wrem front forks and the Wren rear hub. I got help from Tej with programing my Ultra motor. I thank him very much for his help. The small change in programing I think will help the bike overall feel and keep me wanting to ride the bike more than the other 3 ebikes I own. I would like an invite to review the bike maybe this time next year. And see how many miles I get to put on it by then. Overall, I would recommend buying this bike if you want a large hunting frame bike that is very comfortable with full suspension and is powerful in higher PAS. But with city street manors. I went with the 26x4 inch fat tires. for riding in nearly all conditions. It will with ease.